Frequently Asked Questions
What defines your brand as a high quality jewelry seller?
We use premium materials (gold plated, platinum, ethically sourced gemstones), expert craftsmanship (handmade or precision engineered pieces), and transparent practices. Every piece undergoes rigorous quality checks for durability and aesthetics.
What materials do you use?
Our jewelry is crafted from high quality gold plated, sterling silver, featuring certified natural diamonds, ethically sourced conflict free gemstones, or lab grown alternatives, all finished with rhodium plating for scratch resistant brilliance.
Is your jewelry hypoallergenic?
100% Yes! Our platinum, titanium, and nickel-free gold/silver collections are ideal for sensitive skin. Avoid pieces with alloy mixes if prone to allergies.
What ethical practices do you follow?
We are committed to ethical practices through fair trade gemstones, eco friendly recycled precious metals, carbon neutral shipping, and ensuring fair wages and safe working conditions for artisans.
How long does it take to process and ship my order?
Orders are processed within 1-3 business days (excluding weekends/holidays). Standard shipping takes 7-15 business days. Expedited options are available at checkout for a faster delivery.